Privacy Policy

Last updated: 12 October 2026

Identity and Role of the Data Controller

showtimeryx acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website and services related to professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our registered address is Medina House, 2 Station Avenue, Bridlington, East Riding of Yorkshire, YO16 4LZ and we can be contacted at [email protected] or 01262 831961.

Scope of This Notice and the People It Covers

This notice applies to all visitors to our website who are located in the United Kingdom. It covers individuals who interact with our commercial services, including potential clients, partners, and users seeking information about media feed operations. The policy explains how we handle personal data in accordance with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect personal data from various sources. This includes information you provide directly such as name, email address, phone number, and professional details when using our contact form. We also obtain data indirectly through website analytics, server logs, and interactions with our media-related services. Categories include contact information, usage data, technical data like IP addresses and browser types, and any details submitted via forms regarding video production or broadcasting needs.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process data for specific purposes. For responding to enquiries and providing service information, the legal basis is legitimate interests or consent where applicable. For managing client relationships and delivering media feed services, processing relies on contract performance. Analytics and service improvement use legitimate interests. Marketing communications are based on consent or soft opt-in under PECR. Legal compliance uses legal obligation as the basis.

Whether Providing Data Is Required and Consequences

Providing certain personal data is necessary to use our contact form or access detailed service information. If you do not provide required data, we may be unable to respond to your enquiry or deliver the requested media feed services. Optional data fields allow you to share additional details but are not mandatory.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance functionality and analyse usage. Please refer to our separate Cookie Policy for full details on types of cookies, their purposes, and how to manage preferences via the site-wide cookie banner.

Processors, Service-Provider Categories, Recipients, and Disclosures

We share data with trusted processors such as hosting providers, analytics services, and professional advisors. Categories include IT support companies and cloud storage providers. We may disclose data when required by law, for example to regulatory authorities or in response to legal requests.

International Transfers and Safeguards

Some processors may be located outside the UK. In such cases we ensure appropriate safeguards such as standard contractual clauses approved under UK GDPR or adequacy decisions where available to protect your personal data during transfers.

Specific Retention Periods or Criteria

We retain personal data only as long as necessary. Contact form data is kept for up to two years after the last interaction. Usage logs are retained for twelve months. Legal or contractual records may be kept longer where required by law. Criteria include business needs, legal obligations, and data minimisation principles.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. This includes encryption where suitable, access controls, and regular reviews. We apply data minimisation by collecting only what is needed for the stated purposes.

Data-Subject Rights and Practical Exercise Method

You have rights under UK GDPR including access, rectification, erasure, restriction, portability, and objection. To exercise these rights contact us at [email protected] or 01262 831961 with details of your request. We will respond within one month where possible.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time by contacting us. You can object to direct marketing or profiling at any time using the contact details provided or through unsubscribe links in communications.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your data you have the right to complain to the Information Commissioner's Office (ICO) in the United Kingdom. Contact details for the ICO are available on their official website.

Children or Age Restrictions

Our services are intended for professional users in the media and broadcasting industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected we will take steps to delete it.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics performed are for internal service improvement only and do not involve solely automated decisions.

Policy Changes and Effective Date

We may update this policy to reflect changes in law or our practices. The last updated date is shown at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.